Our Privacy Policy

This Privacy Policy explains how MK Football Apparel (referred to as "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from mkfootball.com (the "Site"), or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

As a small business, we only collect data necessary for processing your purchases and any communication between us. Specifically, we collect the following personal information:

Information We Collect Directly from You

• Basic contact details: Name, address, phone number, email.
• Order information: Name, billing address, shipping address, payment confirmation, email address, phone number.
• Customer support information: Information you include in communications with us.

Information We Collect through Cookies

We use cookies to enhance your browsing experience and improve our services. Cookies help us understand how you use our Site and enable us to provide a more personalized experience.

Information Collected by Third Parties

Customer information may also be collected by other parties over which we have no control, such as Google and other service providers. These third parties have their own privacy policies and practices, and we are not responsible for their actions.

How We Use Your Personal Information

We use your personal information for various purposes, including:

• Providing Products and Services: Processing payments, fulfilling orders, sending notifications, maintaining your account, arranging shipping, and facilitating returns and exchanges.
• Marketing and Advertising: Sending promotional communications and tailoring the Services and advertising on our Site.
• Security and Fraud Prevention: Detecting, investigating, and taking action regarding possible fraudulent, illegal, or malicious activity.
• Communicating with You: Providing customer support and improving our Services.

Cookies

We use Cookies to power and improve our Site and Services, run analytics, and better understand user interaction with the Services. Most browsers accept Cookies by default, but you can set your browser to remove or reject Cookies. Removing or blocking Cookies may negatively impact your user experience and cause some Services to work incorrectly or be unavailable.

How We Disclose Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

• Vendors or service providers: IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• Legal obligations: To comply with legal obligations, enforce terms of service, and protect our rights and the rights of users.

User-Generated Content

If you submit user-generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to this information and are not responsible for the privacy or security of any information you make publicly available.

Third-Party Websites and Links

Our Site may provide links to websites or online platforms operated by third parties. We do not guarantee the privacy or security of such sites and are not responsible for the information you provide on third-party platforms. Our inclusion of such links does not imply endorsement of the content or operators of these platforms.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request deletion of this information.

Security and Retention of Your Information

We cannot guarantee "perfect security" and recommend not using unsecure channels to communicate sensitive information to us. The retention period for your personal information depends on various factors, such as maintaining your account, providing Services, complying with legal obligations, resolving disputes, or enforcing contracts and policies.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access / Know: Request access to personal information we hold about you.
• Right to Delete: Request deletion of personal information we maintain about you.
• Right to Correct: Request correction of inaccurate personal information.
• Right of Portability: Receive a copy of personal information and request its transfer to a third party.
• Right to Opt-out of Sale or Sharing or Targeted Advertising: Direct us not to "sell" or "share" your personal information or opt out of targeted advertising.
• Restriction of Processing: Request to stop or restrict processing of personal information.
• Withdrawal of Consent: Withdraw consent to process your personal information.
• Appeal: Appeal our decision if we decline your request.

To exercise these rights, contact us at mkfootballapparel@gmail.com.

Refund Policy

At MK Football Apparel, we do not offer refunds after 14 days from the date of purchase. The customer is responsible for paying the return shipping fee, and we are responsible for the shipping cost of the refund product.

Security and Communication

We will never ask for your credit details via any social media platform. If we require any personal information, we will email you from our official email address: mkfootballapparel@gmail.com.

Complaints

If you make a complaint to us about your personal information, we will aim to respond to your complaint within 30 days. Please provide us with enough information so we can address your question or concern; otherwise, we may need to ask you for more details, which could delay the process.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

MK Football Apparel

Address: 240 Peachey Road, Smithfield Plain, SA 5114

Email: mkfootballapparel@gmail.com